---
title: "How to delete a client account"
description: "Permanently delete a client account and all its data from your portfolio. The account must be closed first. You cannot undo this."
sidebar:
  label: "Delete a client account"
---

Permanently remove a client account and all its data from your portfolio. This cannot be undone.

## Before you start

- The account must be `Closed`. To close it, [cancel the subscription](/partner/cancel-a-client-subscription) or, for an account on trial, [end the trial](/partner/manage-a-client-trial).
- If you only want to stop billing, [cancel the subscription](/partner/cancel-a-client-subscription) instead. A closed account keeps its data and can be reactivated.

## Steps

<img src="/_assets/partner-portal/delete-a-client-account--dialog.png" alt="Delete client account? confirmation dialog with type-to-confirm field" width="1600" height="960" />

> [!WARNING]
> Deleting removes the account and all its maps, datasets, and files. You cannot undo it.

1. On the `Client accounts` page, open the row action menu (`⋯`) for the account.
2. Click `Delete account`.
3. In the `Delete client account?` dialog, type the account's company name to confirm.
4. Click `Delete account`. To back out, click `Keep account`.

The account, its subscription, and all its data are removed from your portfolio.

## What your client sees

The account and all its data are deleted. If the client owner had access, they can no longer sign in. You cannot restore the account.

The client owner's email stays in use. You cannot use it as the owner email of a new client account.

## Related

- [How to cancel a client subscription](/partner/cancel-a-client-subscription)
- [How to manage a client trial](/partner/manage-a-client-trial)
- [How the partner portal works](/partner/concepts-partner-portal)